Frequently Asked Questions
Everything you need to know about your REPRESENT order, shipping, and luxury streetwear care.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-5 business days, while express options are available for 1-2 day delivery. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your shipment in real-time.
What is your return policy for limited drops?
We offer a 14-day return window for all items, including limited releases, provided they are in original condition with all tags and security ribbons attached. Please note that certain exclusive collaborations may be marked as final sale.
How do I ensure I get the right fit for REPRESENT garments?
Most of our collection features a signature oversized, boxy aesthetic. We provide a detailed size guide on every product page with specific measurements. If you prefer a more tailored look, we generally recommend sizing down.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay in supported regions.
How should I care for my heavy-weight cotton hoodies and tees?
To preserve the quality and fit of our premium fabrics, we recommend washing garments inside out on a cold, gentle cycle. Avoid tumble drying; instead, lay flat to dry to prevent shrinkage and maintain the integrity of the screen prints.
Do you ship internationally and cover customs duties?
Yes, we ship worldwide. For many regions, including the US and EU, duties and taxes are calculated at checkout so there are no hidden fees upon delivery. Please check our shipping page for the full list of DDP (Delivery Duty Paid) countries.